Finding the sweet spot between IT operations, integration, and innovation is crucial.

The difficulty for IT departments is to find a happy medium between the inevitable need for reactive maintenance and the benefits of proactive, preventative, and predictive management and maintenance of applications. The latter enhances the application landscape by making business applications more readily available, keeping them current with evolving business needs, and enhancing the quality of life for end users.

We think the key to success is in bringing together the right mix of people, processes, and technology to boost IT’s value and delight customers.

As a first step in providing application administration services, we strive to learn about each client’s individual business, technological infrastructure, and present and future information technology (IT) requirements. By taking care of our client’s existing applications, our application management services free them up to concentrate on what they do best. In addition to saving money, our clients save time and effort in the form of streamlined application management support and maintenance services. We have decades of experience in both on-premises and cloud-based application administration, which we use to develop novel, out-of-the-box strategies for each of our clients.

Owners of platforms will find the Application Management Services helpful in a variety of common circumstances that arise throughout the lifetime of an (IT) service management platform.

Defined service parameters: Service parameters must be established to manage service delivery and performance.
Continuous optimization: You’re searching for ways to automate some of your work, and you’d like to be able to make some modest adjustments to the platform without having to fund a major new project.
Continuous optimization: You need help, but you don’t want to commit resources and effort to setting up permanent support and operational structures in your organization.
Prerequisites for a workable idea: Projects involving the implementation of IT service management platform solutions often call for novel approaches to operations.

We have been assisting clients in the following business applications

Managed Multi-Cloud Services
SAP: SAP Basis, SAP HANA, SAP ECC
Oracle: Oracle E-Business Suite, Oracle ERP Cloud, Hyperion, JD Edwards, PeopleSoft, OBIEE, OACS
Oracle: Oracle E-Business Suite, Oracle ERP Cloud, Hyperion, JD Edwards, PeopleSoft, OBIEE, OACS
Managed IT Services: Customer Portal, Mobile Device Management, Virtual Desktop Infrastructure
Business Processes: IT Service Management (ITSM), Helpdesk Services, Managed Network, IT Operations, and Cloud Transformation Services
Custom Enterprise applications (written on Java, PHP, .NET, Python, C++, etc.).
Customized third-party applications (including Salesforce, ServiceNow, etc.).