Application Support and Maintenance for Business Transformation

We think that consistent maintenance is the key to maximizing productivity and minimizing problems. We jump right into the maintenance phase so that your product can keep running smoothly even after development is complete  In order to make sure your system or application is always up-to-date, we set up regular updates This ensures that your entire system continues to function properly.

Our mainstream services include

Adaptive Maintenance and Support

We recognize that technology is always evolving, which is why we provide adaptive maintenance and support to our clients. Our expertise can assist you in adapting your software applications and systems to changes in the environment, such as new hardware or software upgrades. This ensures that your apps and systems are always up to date and running well, even if your technology needs evolve.

Perfective Maintenance and Support

We believe that software programs and systems may always be improved at IAF Business. As a result, we provide our clients with perfective maintenance and support services. Our specialists can assist you discover areas where your apps or systems can be improved and make changes to increase their functionality or performance. Our goal is to help you get the most out of your applications and systems, whether that means boosting user experience or optimizing procedures.

Preventive Maintenance

IAF Business believes that prevention is preferable to cure. As a result, we provide our clients with preventive maintenance services. Our professionals can detect possible faults or vulnerabilities in your apps or systems and take corrective action before they become serious concerns. This reduces downtime and guarantees that your apps and systems work properly at all times.

Support Levels: Our multi-tiered support and maintenance services can be tailored to meet the demands of your business.

Level 1:

Provides basic help and troubleshooting. Keep an eye on the system’s availability and performance. Perform back-office tasks such as password resets and end-user interactions.

Level 2:

Create and deploy custom Extract, Transform, Load (ETL) solutions for all of your business intelligence and data integration requirements.

Level 3:

Troubleshoot difficult technical issues such as bug fixes, performance audits, code reviews, feature implementation, and other source-code changes.

Our package includes & we can customize for you

  • Error detection and correction
  • Offshore Product Support
  • Version Enhancements
  • Version Improvements
  • Extensive User Assistance
  • Troubleshooting on a Technical Level
  • Performance Evaluation
  • Documentation Creation
  • Quality Control Testing